
Fern
The post height is set before the carrier route, or the box sits in the truck.
What stays on the mailbox installation ticket
post height
Fern writes this on the first ring.
curb setback
It stays on the job after the call.
before the carrier route
Held only when the route can take it.
One company
The caller hears that a local company will call back.
Mailbox hours
How a call becomes a job
- Fern takes the post height — Before the caller hangs up.
- The before the carrier route is held — Against a real opening for the curbside box in new concrete.
- One company calls back — The request is not sprayed to a group text.
- The note stays — The curb setback is still there after the visit.

Fern is the voice, not the crew
Fern records the post height and the before the carrier route. A local company does the work. This portrait is not the job photo.